#wts-chat-root{--wts-brown:#7b5d40;--wts-brown2:#947b64;--wts-tan:#cec3b8;--wts-cream:#f7f2ec;--wts-wine:#6e1f2f;font-family:inherit;font-size:15px;line-height:1.45;position:fixed;right:20px;bottom:20px;z-index:2147483000}
#wts-chat-root *{box-sizing:border-box}
.wts-launch{display:flex;align-items:center;gap:10px;background:var(--wts-brown);color:#fff;border:0;border-radius:999px;padding:8px 18px 8px 8px;box-shadow:0 6px 20px rgba(0,0,0,.22);cursor:pointer;font:inherit;font-weight:600}
.wts-launch img{width:40px;height:40px;border-radius:50%;background:#fff}
.wts-launch:hover{background:var(--wts-wine)}
.wts-panel{position:absolute;right:0;bottom:0;width:380px;height:min(600px,calc(100vh - 40px));background:#fff;border-radius:16px;box-shadow:0 12px 40px rgba(0,0,0,.25);display:none;flex-direction:column;overflow:hidden}
#wts-chat-root.open .wts-panel{display:flex}#wts-chat-root.open .wts-launch{display:none}
.wts-head{background:var(--wts-brown);color:#fff;padding:12px 14px;display:flex;align-items:center;gap:10px}
.wts-head img{width:36px;height:36px;border-radius:50%;background:#fff}
.wts-head .wts-t{flex:1;min-width:0}.wts-head b{display:block;font-size:15px}.wts-head small{opacity:.85;font-size:12px}
.wts-head a,.wts-head button{color:#fff;background:transparent;border:0;cursor:pointer;font-size:20px;line-height:1;padding:4px;text-decoration:none}
.wts-wa{display:inline-flex!important;align-items:center;gap:4px;font-size:12px!important;border:1px solid rgba(255,255,255,.6)!important;border-radius:999px;padding:4px 9px!important}
.wts-body{flex:1;overflow-y:auto;padding:14px;background:var(--wts-cream)}
.wts-msg{max-width:85%;margin:0 0 10px;padding:9px 12px;border-radius:14px;white-space:normal;word-wrap:break-word}
.wts-bot{background:#fff;color:#2b2118;border:1px solid #eadfd3;border-bottom-left-radius:4px}
.wts-user{background:var(--wts-brown);color:#fff;margin-left:auto;border-bottom-right-radius:4px}
.wts-bot a{color:var(--wts-wine);font-weight:600;text-decoration:underline}
.wts-bot ul{margin:4px 0;padding-left:18px}.wts-bot p{margin:0 0 6px}.wts-bot p:last-child{margin:0}
.wts-typing span{display:inline-block;width:7px;height:7px;margin:0 2px;border-radius:50%;background:var(--wts-brown2);animation:wtsb 1s infinite}
.wts-typing span:nth-child(2){animation-delay:.15s}.wts-typing span:nth-child(3){animation-delay:.3s}
@keyframes wtsb{0%,80%,100%{opacity:.3}40%{opacity:1}}
.wts-sugg{display:flex;flex-wrap:wrap;gap:6px;margin:4px 0 8px}
.wts-sugg button{background:#fff;border:1px solid var(--wts-tan);color:var(--wts-brown);border-radius:999px;padding:5px 10px;font:inherit;font-size:13px;cursor:pointer}
.wts-sugg button:hover{border-color:var(--wts-brown)}
.wts-foot{display:flex;gap:8px;padding:10px;border-top:1px solid #eee;background:#fff}
.wts-foot textarea{flex:1;resize:none;border:1px solid var(--wts-tan);border-radius:12px;padding:9px 11px;font:inherit;font-size:16px;height:42px;max-height:110px;outline:none;color:#222;background:#fff}
.wts-foot textarea:focus{border-color:var(--wts-brown)}
.wts-foot button{background:var(--wts-brown);color:#fff;border:0;border-radius:12px;padding:0 14px;font:inherit;font-weight:600;cursor:pointer}
.wts-foot button:disabled{opacity:.5;cursor:default}
.wts-note{font-size:11px;color:#8a7a6a;text-align:center;padding:0 10px 8px;background:#fff}

@media print{#wts-chat-root{display:none}}
.wts-mic{background:#fff!important;color:var(--wts-brown)!important;border:1px solid var(--wts-tan)!important;border-radius:12px;padding:0 10px!important;min-width:44px;display:flex;align-items:center;justify-content:center}
.wts-mic.on{background:#b3261e!important;color:#fff!important;border-color:#b3261e!important}
.wts-send{min-width:44px;font-size:16px!important}
.wts-msg[dir=rtl],.wts-bot:dir(rtl){text-align:right}
.wts-vbar{display:flex;align-items:center;gap:8px;padding:6px 12px;background:#fff;border-top:1px solid #eee;font-size:13px;color:#6b5a49}
.wts-vbar[hidden]{display:none}
.wts-lvl{flex:0 0 70px;height:6px;border-radius:3px;background:#eee;overflow:hidden}.wts-lvl i{display:block;height:100%;width:0;background:#b3261e;transition:width .08s}
.wts-vbar:not(.rec) .wts-lvl{display:none}
.wts-mic.on{animation:wtsb 1.2s infinite}

/* v1.2.1 polish */
#wts-chat-root{bottom:calc(84px + env(safe-area-inset-bottom))}
.wts-panel{bottom:-64px;height:min(640px,calc(100vh - 40px));height:min(640px,calc(100dvh - 40px))}
.wts-head .wts-x{width:44px;height:44px;font-size:28px;border-radius:50%;display:flex;align-items:center;justify-content:center;margin:-6px -6px -6px 0}
.wts-head .wts-x:hover{background:rgba(255,255,255,.15)}
.wts-human{display:flex;align-items:center;justify-content:center;gap:8px;background:#25d366;color:#fff!important;text-decoration:none!important;font-weight:600;font-size:14px;padding:9px 12px;min-height:40px;line-height:1.2;text-align:center}
.wts-human:hover{background:#1ebe5b}.wts-human svg{flex:0 0 18px}
.wts-body{overscroll-behavior:contain;-webkit-overflow-scrolling:touch}
.wts-msg{overflow-wrap:anywhere;word-break:normal}
.wts-bot a{overflow-wrap:anywhere}
.wts-bot a.wts-btn{display:inline-block;margin:4px 4px 2px 0;padding:7px 14px;border-radius:999px;background:var(--wts-wine);color:#fff;text-decoration:none;font-size:14px}
.wts-bot a.wts-btn:hover{background:var(--wts-brown)}
.wts-bot a.wts-btn-wa{background:#25d366}
.wts-bot li{margin:3px 0}
.wts-foot textarea{font-size:16px}
.wts-foot button{min-height:44px}
@media (max-width:480px){
 #wts-chat-root{right:12px;bottom:calc(76px + env(safe-area-inset-bottom))}
 #wts-chat-root.open{inset:0;right:0;bottom:0}
 .wts-panel{position:fixed;left:0;right:0;top:var(--wts-vt,0);bottom:auto;width:100%;height:100vh;height:100dvh;height:var(--wts-vh,100dvh);border-radius:0}
 .wts-head{padding:calc(8px + env(safe-area-inset-top)) 10px 8px 12px}
 .wts-human{font-size:13.5px;padding:8px 10px;min-height:38px}
 .wts-body{padding:12px 10px}.wts-msg{max-width:90%}
 .wts-foot{padding:8px 8px calc(8px + env(safe-area-inset-bottom))}
 .wts-note{display:none}
 .wts-launch span{display:none}.wts-launch{padding:6px}
 html.wts-chat-open,html.wts-chat-open body{overflow:hidden}
}
.wts-head .wts-new{width:36px;height:44px;font-size:20px;opacity:.75;display:flex;align-items:center;justify-content:center}.wts-head .wts-new:hover{opacity:1}
.wts-quick{display:flex;flex-direction:column;align-items:flex-start;gap:6px;margin:0 0 10px}
.wts-quick button{background:#fff;border:1px solid var(--wts-brown);color:var(--wts-brown);border-radius:14px;padding:8px 12px;font:inherit;font-size:14px;line-height:1.3;text-align:left;cursor:pointer;max-width:92%;min-height:40px}
.wts-quick button:hover{background:var(--wts-brown);color:#fff}
.wts-restart{display:block;margin:0;padding:12px;border:0;border-top:1px solid #eee;background:#fff;color:var(--wts-wine);font:inherit;font-size:14px;font-weight:600;text-decoration:underline;cursor:pointer;width:100%}
#wts-chat-root.wts-closed .wts-foot{display:none}
.wts-stop{display:block;width:14px;height:14px;border-radius:3px;background:currentColor}
.wts-lead{background:#fff;border:1px solid var(--wts-tan);border-radius:14px;padding:12px;margin:0 0 10px;max-width:92%;display:flex;flex-direction:column;gap:8px}
.wts-lead-t{font-weight:600;color:#2b2118}
.wts-lead input{border:1px solid var(--wts-tan);border-radius:10px;padding:9px 11px;font:inherit;font-size:16px;color:#222;background:#fff;width:100%}
.wts-lead input:focus{outline:none;border-color:var(--wts-brown)}
.wts-lead .wts-hp{position:absolute!important;left:-9999px!important;width:1px!important;height:1px!important;opacity:0}
.wts-lead-c{font-size:12px;color:#6b5a49;line-height:1.4}.wts-lead-c a{color:var(--wts-wine)}
.wts-lead-e{font-size:13px;color:#b3261e}
.wts-lead-b{display:flex;gap:8px;flex-wrap:wrap}
.wts-lead-b button{border:0;border-radius:999px;padding:9px 16px;font:inherit;font-size:14px;font-weight:600;cursor:pointer;min-height:40px;background:var(--wts-wine);color:#fff}
.wts-lead-b .wts-lead-no{background:#fff;color:var(--wts-brown);border:1px solid var(--wts-tan)}